TERMS OF SERVICE

ACCEPTANCE OF TERMS

By applying for a loan or using Sequoia Brokerage services, you agree to be bound by these Terms of Service ("Agreement"). This Agreement governs your relationship with Sequoia Brokerage and supersedes any prior agreements.

LOAN ELIGIBILITY AND APPLICATION

Eligibility Requirements

To apply for a loan, you must:

Be at least 18 years of age

Be a U.S. citizen or legal resident

Provide accurate and complete information

Have a valid Social Security number or Tax ID

Meet minimum creditworthiness requirements

Demonstrate ability to repay the loan

Loan Products

We offer a variety of mortgage and business loans.

We are required by law to verify your identity and obtain information about your:

Credit history and credit score

Income, employment, and financial situation

Assets and liabilities

Intended use of loan proceeds

Collateral (for secured loans)

LENDING SERVICES

Loan Application Process

Complete application with required documentation

Credit check and income verification

Property appraisal (for mortgage loans)

Underwriting review and approval process

Loan closing and funding

LOAN TERMS AND FEES

Interest Rates

Mortgage loan rates: Based on market conditions, credit profile, and loan terms

Business loan rates: Varies by loan type, creditworthiness, and risk assessment

Rates may be fixed or variable depending on loan product.

We reserve the right to modify fees with 30 days' advance notice for new applications.

LOAN FUNDING AND REPAYMENT

Funding Methods

Wire transfer to title company (mortgage loans)

Direct deposit to borrower account

Cashier's check for loan proceeds

Third-party payments as directed

Repayment Terms

Monthly payment due dates as specified in loan documents

Principal and interest payments

Escrow payments for taxes and insurance (mortgage loans)

Prepayment options and penalties (if applicable)

Payment Processing

ACH automatic payments available

Online payment portal

Phone payments

Mail-in payments (allow processing time)

COLLATERAL AND SECURITY

Mortgage Loans

Real estate serves as collateral

Property insurance required

Property taxes must be current

Title insurance required

Homeowners association fees (if applicable)

Business Loans

May be secured or unsecured

Personal guarantees may be required

Business assets may serve as collateral

UCC filings for secured transactions

LENDING RISKS AND DISCLAIMERS

Credit and Default Risks

All loans involve risk, including:

Default and non-payment

Changes in creditworthiness

Economic downturns affecting ability to repay

Property value fluctuations (for secured loans)

Interest rate changes (for variable rate loans)

No Financial Advisory Services

We provide lending services but do not:

Provide personalized financial advice

Recommend specific loan products or strategies

Guarantee loan approval or terms

Act as a financial advisor

Credit Decision Process

Loan approval decisions are based on:

Credit history and credit score

Debt-to-income ratios

Employment verification

Asset verification

Property appraisal (for real estate loans)

Other underwriting criteria

TECHNOLOGY AND SYSTEM AVAILABILITY

Platform Access

We strive for 99.5% uptime during market hours

Scheduled maintenance may occur during non-market hours

System outages may prevent order entry or account access

Mobile and Web Applications

Applications are provided "as is" without warranties

Updates may be required for continued access

Not all features may be available on all platforms

System Limitations

During periods of high volume or system stress:

Order entry may be delayed

Account information may not reflect real-time data

System response times may be slower

LOAN STATEMENTS AND DOCUMENTATION

Statement Delivery

Monthly payment statements

Annual interest statements (Form 1098)

Electronic delivery is standard (paper available for fee)

Payment confirmations available online

Document Retention

You should retain:

Loan documents and disclosures

Payment records and statements

Tax-related documents

Insurance documentation

LOAN PAYOFF AND DEFAULT

Early Payoff

Loans may be paid off early

Prepayment penalties may apply (see loan documents)

Payoff statements available upon request

Final payment processing and lien releases

Default and Remedies

We may declare a loan in default for:

Failure to make payments when due

Breach of loan covenants

Failure to maintain required insurance

Bankruptcy or insolvency

Material adverse change in financial condition

Remedies for Default

In case of default, we may:

Accelerate the full loan balance

Pursue foreclosure proceedings (secured loans)

Exercise rights under personal guarantees

Report default to credit bureaus

DISPUTE RESOLUTION

Arbitration Requirement

Most disputes must be resolved through binding arbitration rather than court proceedings, except for:

Small claims court matters

Injunctive relief

Individual claims under $50,000 (at your option)

Arbitration Process

Conducted under American Arbitration Association (AAA) rules

One arbitrator for claims under $100,000

Three arbitrators for larger claims

Limited discovery and expedited procedures

Class Action Waiver

You waive the right to participate in class action lawsuits against us.

LIMITATION OF LIABILITY

Liability Limits

Our liability is limited to actual damages and excludes:

Consequential or indirect damages

Lost profits or opportunity costs

Punitive damages

Attorney fees (except where required by law)

Force Majeure

We are not liable for delays or failures due to:

System outages or technical failures

Market closures or trading halts

Government actions or regulations

Natural disasters or other events beyond our control

PRIVACY AND DATA PROTECTION

Your privacy is governed by our Privacy Policy, which is incorporated into this Agreement by reference.

AMENDMENTS AND MODIFICATIONS

We may modify this Agreement by:

Posting changes on our website

Sending email notifications

Including notices with account statements

Continued use of services constitutes acceptance of modifications.

REGULATORY COMPLIANCE

Regulatory Oversight

Sequoia Brokerage is:

Licensed as a mortgage lender in applicable states

Compliant with Truth in Lending Act (TILA)

Subject to Real Estate Settlement Procedures Act (RESPA)

Compliant with Equal Credit Opportunity Act (ECOA)

Subject to state banking and lending regulations

Registered with Nationwide Multistate Licensing System (NMLS)

Consumer Protection

Your loans are subject to various consumer protection laws including:

Right to rescind certain transactions

Fair Credit Reporting Act protections

Fair Debt Collection Practices Act

State usury and lending laws

GOVERNING LAW

This Agreement is governed by the laws of Missouri and applicable federal securities laws.

This document contains important information about your rights and obligations.